*If you buy glasses directly from us at our Rokid website or Kickstarter, the discount code will be sent to the email address you provided us when you purchased the Rokid AR glasses from us. If you have not yet gotten the code, please check your spam folder for emails from hello@rokid.com.
Or if you get a wrong code, please place the Rokid Station order first and email our official customer service team global-support@rokid.com. We will give you the corresponding refund.

The fine print

1. Each discount code is unique to you and will be deactivated when the pre-order period is over. 

2. If you bought the Rokid Air on Kickstarter and used a different email address when purchasing something on the Rokid website, please place the Rokid Station order first and then email our official customer service team (global-support@rokid.com) with the SN number of your glasses or screenshots of your Kickstarter orders in your email. If you have trouble finding your glasses' SN number, please check the FAQ below.

3. If you bought the Rokid AR glasses from other platforms such as Amazon, you will place the Rokid Station order first and then email global-support@rokid.com who will give you the corresponding refund.

FAQ

1. Where can I turn for help with this Campaign?
Feel free to contact us via global-support@rokid.com.

2. Where can I find the SN number of my glasses?
Usually, the serial number of the Rokid glasses appears on the outside of the glasses leg. If you lost the label by accident, you can show us your glasses purchase screenshots or any other proof improving you have Rokid AR glasses or other related products.