How to Find Your $9.90 Pioneer Benefits Order Number in Your Email Inbox

Step 1: Open Your Email Inbox

  • Access your email account using your preferred email client (e.g., Gmail, Outlook, Yahoo Mail).

Step 2: Search for the Confirmation Email

  • In the search bar of your email inbox, type in the keyword "Rokid" "Shopify"or "Order Confirmation."
  • Press Enter to start the search.

Step 3: Locate the Order Confirmation Email

  • Look through the search results for an email with the subject line containing "Order Confirmation," "Your Order," or similar phrases.
  • The email will usually be from Rokid or a related address.

Step 4: Open the Order Confirmation Email

  • Click on the email to open it.

Step 5: Find the Order Number

  • Inside the order confirmation email, look for the order details section.
  • The order number is typically highlighted or listed at the top of the email, often preceded by "Order Number," "Order #," or a similar label.

Step 6: Note Down the Order Number

  • Once you locate the order number, write it down or take a screenshot for future reference.

Example:

  • Subject Line: "Thank you for your purchase from Rokid!"
  • Email Body: "Your order number is #123456. Thank you for shopping with us."

Step 7: Contact Support if Needed

  • If you cannot find the order confirmation email, check your spam or junk folder.
  • If you still cannot find it, please contact our support team  global-support@rokid.com with the email address used for the purchase, and we will assist you in retrieving your order number.